legal

Terms, Privacy & Refunds

Draft placeholders for your lawyer to finalise, not yet binding. PDPL (UAE Federal Decree-Law No. 45 of 2021) compliance and final wording to be confirmed by Enmaa's legal advisor.
Terms of Service Privacy Policy (PDPL) Refund Policy

Terms of Service

Last updated: draft, operated by Enmaa Consulting, Dubai, UAE

These terms govern your use of The Founder (thefounder.ae) and its tools, agents and operating system.

1. The service

The Founder provides business-planning tools, AI agents and an operating system for founders in the UAE. Outputs, including costs, licences, visa guidance and plans, are estimates for guidance only and are not legal, financial or tax advice. UAE figures are reviewed by Enmaa for accuracy but should be confirmed for your specific case.

2. Accounts

You are responsible for activity under your account and for keeping your credentials secure. You must provide accurate information at signup.

3. Plans, actions & billing

Paid plans, included monthly actions and token packs are described on the pricing page. Fees are in AED. Annual plans and one-off exports are charged as shown at checkout.

4. Acceptable use

Don't misuse the service, attempt to break security, or use it for unlawful purposes under UAE law.

5. Liability

The service is provided "as is". To the extent permitted by UAE law, Enmaa is not liable for decisions made solely on tool output without professional confirmation.

6. Governing law

These terms are governed by the laws of the United Arab Emirates and the applicable Emirate of Dubai.

Privacy Policy , PDPL-aware

Aligned to UAE Federal Decree-Law No. 45 of 2021 (PDPL), final wording pending legal review

We collect the information you provide (such as phone, email and the business details you enter) to deliver the service.

What we collect

How we use it

Your rights (PDPL)

Storage & processing

Data-residency and sub-processor details to be confirmed with Enmaa before launch.

Refund Policy

Draft, AED pricing

Subscriptions

Monthly plans can be cancelled any time and remain active until the end of the paid period. Annual plans follow the refund window stated at checkout.

One-off exports & token packs

The AED 100 plan export and token packs are digital goods delivered immediately and are generally non-refundable once used. If something goes wrong, contact support and we'll make it right.

How to request

Email the support address with your account details; we respond within a few business days (Mon to Fri).

The Foun𝐃er, made in UAE